Some members of the forum have been stating that they have been getting a server not found error when trying to access the main server of the site for the past couple of months.

The server is running fine and the DNS is set up correctly. In talking to many techs with my hosting company and independent techs that I employ it seems to me that the problem is not with the site but with certain ISPs.

If you are having problems accessing the main server (not the error page of death- but an actual server not found error) please post your ISP and location here so that I have a log of it and we can troubleshoot from there.

Also, if you are unable to access the main server try also qt.studentfilms.com and UntoAnotherEdit.com (my resume site) which is also on the same server as the main site to so we get more info to solve the problem.

-Chris
Studentfilms.com

They're all working fine for me

Yes for 99.9% of the people it should be. But occasionally I get e-mails from people stating that it isn't working for them when it is working for everyone else - I'm trying to figure out what ISPs are causing the problems.

-Chris
Studentfilms.com

I'm in hollywood/Los Filez area and it looks like the wifi I'm 'borrowing' right now is on dslextreme.com (IP is 72.25.92.XXX)

For quite some time now I haven't been able to resolve the main server and I couldn't get your resume site or the qt server.

I know it's this ISP becuase when I use my cell phone to connect (Cingular 3G 'Edge' teathered via bluetooth), it works great. Same computer, same OS, same Browser. The only thing changed is the TCP/IP and the ISP.

good luck with this problem. Sounds tough.

I get the "Cannot find server or DNS Error" message on all three sites. Ive had the same ISP for about a year (Verizon DSL), but the studentfilms main site has not been accessible for the past few months.

Strange. Then something's up with your Verizon. What part of the country are you in?

-Chris
Studentfilms.com

Lafayette, Indiana.
Ive been having other problems as well... like not being able to watch streaming Windows Media Player files. (I can watch Quicktime and RealPlayer streaming video, but I have to download the WMV videos if I want to watch them.) I dont know if the problems are related.

You should call their tech support and let them know the issue.

-Chris
Studentfilms.com

I also can't find studentfilms.com with sbc yahoo dsl (my IP 71.129.88.XXX) in the hollywood/los filez area. But I'm sure most the ISPs around here rent each other's equipment so that really doesn't surprise me.

Ok...well here's the million dollar question....can you access my hosting companies main website:

http://www.ev1servers.net

If you can access that and not studentfilms.com then we may be on to something - that or we're on a wild goose chase.

-Chris
Studentfilms.colm

yes, I can. So, are they your registrar also? But why would a subdomain resolve if the primary doesn't? Maybe you had to repropagate studentfilms.com, qt.studentfilms.com, and untoanotheredit.com and there was a glitch with the DNS near me.

If you want, PM me the direct IP address and I'll try that.

I'll contact my hosting company with this info.

Forums.studentfilms.com is on another server completely (different hosting company).

-Chris
Studentfilms.com

Joren,

Can you run a traceroute to Studentfilms.com to see where it is hanging up?

-Chris
Studentfilms.com

1 *My router*
2 *My SBC yahoo PPPoE*
3 dist3-vlan50.irvnca.sbcglobal.net (67.114.50.1) 19.275 ms 11.366 ms 11.914 ms
4 bb1-g2-0.irvnca.sbcglobal.net (151.164.41.221) 18.906 ms 10.958 ms 13.032 ms
5 core2-p5-0.cranca.sbcglobal.net (151.164.41.18) 17.009 ms 14.393 ms 13.749 ms
6 core1-p1-0.cranca.sbcglobal.net (151.164.241.221) 33.826 ms 196.261 ms 218.112 ms
7 bb1-p8-0.cranca.sbcglobal.net (151.164.40.94) 14.427 ms 11.742 ms 11.187 ms
8 ex1-p15-0.eqlaca.sbcglobal.net (151.164.41.29) 22.661 ms 14.781 ms 13.202 ms
9 asn2828-xo.eqlaca.sbcglobal.net (151.164.248.2) 13.266 ms 17.211 ms 12.600 ms
10 p4-0-0.rar2.la-ca.us.xo.net (65.106.5.49) 16.889 ms 13.601 ms 16.325 ms
11 p6-0-0.rar1.dallas-tx.us.xo.net (65.106.0.13) 47.885 ms 46.541 ms 47.228 ms
12 p0-0-0.mar1.houston4-tx.us.xo.net (65.106.4.202) 51.184 ms 51.722 ms 52.768 ms
13 p6-0.chr1.houston4-tx.us.xo.net (64.1.2.86) 52.912 ms 51.136 ms 51.646 ms
14 64.245.101.54 (64.245.101.54) 53.200 ms 53.267 ms 55.652 ms
15 ivhou-207-218-245-29.ev1.net (207.218.245.29) 53.148 ms 52.228 ms 52.248 ms
16 ivhou-207-218-245-112.ev1.net (207.218.245.112) 52.678 ms 54.992 ms 52.890 ms
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *

I can access your hosting companies main website.

Thanks guys - that's really helpful.

Maybe it's a problem on their end after all - despite all their claims otherwise.

Thanks again - I'll keep you updated.

-Chris
Studentfilms.com

Try it again - I think we fixed it.

- Chris
Studentfilms.com